Frequently Asked Questions

we are DigiWizard UK
There's no such thing as a silly question!
  • How much does a website cost?

    This is a common question and one that we wish we could answer easily. In short it’s dependant on the type of site you require, the functionality it needs and the time required to create a look and feel (design) that aligns with your vision. We’ll do everything we can to fit in with your budget. The difference between a website that takes 1 day and a web design that takes 1 week is huge in terms of both the level of detail and the overall quality. It’s also worth keeping in mind that every additional function adds time to the design and development, therefore add’s cost.

    Like all web design companies we work on an hourly rate and our quotes are calculated on that rate multiplied by how long we estimate the work will take. Once we have determined all your requirements we provide a quote.

  • How long will it take to deliver my project?

    As mentioned above this largely depends on how involved the job is, as well as how soon you, as our client, are able provide us with the information we’ll need to get the site going; copy, supporting information and pictures. A simple website / application can be up and running within 1 to 2 weeks. More complex projects will take longer. Once we’ve determined the exact project requirements we’ll provide a defined project timeline. We understand the importance of project deadlines and will always endeavour to meet (and beat) them.

  • How you help our business?

    Technology will never stop evolving, it’s the nature of the beast. So having an innovation advisor on your side is vital: to tailor a strategy that fits, and to uncover the right tech for your toughest business problems—no matter the industry.

    Our technology consulting services help you steer your transformation with the latest technology, design thinking and agility, while also energizing your legacy systems—at a pace that’s right for your business.

  • Are there any hidden costs?

    Nope! After meeting with you to determine the job requirements we provide a fixed price quote so that you know exactly what you will pay. We always provide quotes prior to any work, and costs are clearly documented. In the cases where additional pages or content are requested to be added, or additional functionality is required by you, these will be charged at the hourly rate that is detailed in the quote.

  • Can I update my website/application anytime I want?

    Yes! Our standard sites are built on either the WordPress or Joomla platform. We provide a simple editor that makes updating your website as simple as updating a Word document. Easy!

  • Do I own my site?

    A big fat yes. Without a doubt. Unlike some other companies we won’t hold your site to ransom. You’re free to come and go as you like. Our support packs provide ad hoc maintenance, long term SEO solutions or a simple month by month plan that ensures your site is always running on the latest platform version. It’s our goal to be as flexible as possible to suit the variety of businesses we work with.

  • Will my site display on Google search?

    Yep. We design websites with all the main search engines in mind – Google, Bing, Yahoo etc. We optimise each page for your core keywords and register your website with monitoring tools (Google Analytics for example) so that you can view detailed statistics on the visitors to your site. It’s worth remembering however that , if you operate in a competitive space, you may want to consider an SEO strategy.

  • What does SEO mean and do I need it?

    SEO stands for Search Engine Optimisation. It’s the practice of optimising your website, your hosting platform and your other digital channels in order to improve your websites position on Google. As an example:

    You run a Carpet Store in Newcastle called ‘Bills Carpets’. Can anyone find your business by searching for ‘carpet store Newcastle’ in Google? Selling carpets is competitive and you can bet that other businesses are fighting to get noticed. A good SEO campaign will push your website above your competitors. The goal is to get to page 1 of Googles search page.

  • I just need help with Google Ad’s. Can you help?

    It doesn’t matter whether Start Digital built your website or not, we’re here to help and fit in with your budget. If you have access to your website and associated Google ‘stuff’ then you can use our online marketing service. This isn’t limited to Google Ad Words, we can apply any of our services to your existing online setup. Contact us today to discover how.

  • I just need help with Google Ad’s. Can you help?

    It doesn’t matter whether Start Digital built your website or not, we’re here to help and fit in with your budget. If you have access to your website and associated Google ‘stuff’ then you can use our online marketing service. This isn’t limited to Google Ad Words, we can apply any of our services to your existing online setup. Contact us today to discover how.

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